FAQ

Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.

We process your order within 24 hours on working days.

Typical delivery times:

• UK, Austria, Switzerland: 2-4 working days
• Germany: 1-3 working days
• France, Italy, Spain: 2-5 working days

Yes, we ship worldwide. Shipping is even free to many European countries like the UK, France, and Italy.

If you are ordering to a country not on our free shipping list, the specific shipping costs will be shown transparently in the shopping cart.

For packages, you will receive a tracking link via email. Smaller orders are often sent without tracking, but we will still notify you when they ship. Please check your shipping confirmation for details.

Whether tracking is available depends on the shipping method and size of your order:

• With Tracking: For standard packages, you will automatically receive a tracking number via email as soon as the goods leave our warehouse. You can also find the link in your customer account.
• Without Tracking: Smaller orders are often shipped as letters or small parcels. Tracking is not available for these, but we will still inform you via email once your order is on its way.

You can see which shipping method was used directly in your shipping confirmation.

Yes, shipping is completely free to the UK, Germany, Austria, Switzerland, France, Italy, Spain, Netherlands, and Belgium.

We cover the shipping costs for orders to the listed countries. For all other countries, a small shipping fee will be calculated and displayed directly in your shopping cart.

Hybrid Glass is a flexible composite of glass and plastic. Real Glass (Tempered Glass) is solid, hardened glass.

Hybrid Glass (AirGlass): Is flexible, does not shatter, and is extremely thin. It combines the hardness of glass with the flexibility of film.
Real Glass: Feels exactly like your original display, is slightly thicker, and very rigid. Both variants offer you strong 9H scratch protection.

We mainly ship with Deutsche Post, DHL, and DPD. For international deliveries, we usually work with local postal services.

In Spain, we also use Correos. We choose the carrier that ensures the most reliable delivery to your location.