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Frequently Asked Questions
The BROTECT Flex Full-Screen protector is our top pick: made specifically for the curved display, it gives full edge-to-edge coverage.
Its flexible material moulds precisely to the display's curves, leaving no edges exposed.
- Self-healing coating makes minor scratches disappear on their own
- Full touch sensitivity is preserved
- Crystal-clear transparency with no loss of visibility
- Precision-cut and manufactured in Germany
Yes, the upscreen Bacteria Shield protector reduces bacteria on the surface through a special metal-oxide coating.
The technology is tested against the ISO 22196 antimicrobial standard and is safe for skin contact.
- Especially useful on a device that's handled constantly
- Doesn't affect clarity or touch sensitivity
- Resistant to solvents during cleaning
Clean the display thoroughly, work in a dust-free space, and centre the protector on the screen before pressing it down.
- Wipe the display grease-free with the included cloth
- Choose a dust-free room, such as a bathroom right after a shower
- Align the protector using the camera and sensor cutouts
- Press from the centre outward to push out any air
- On self-healing films, any tiny remaining bubbles disappear within 1-3 days
The protector doesn't change the device's water resistance or touch sensitivity, and the surface wipes clean easily.
Since kids wear the tracker daily, easy cleaning matters.
- The smooth surface wipes clean with a damp cloth
- Anti-fingerprint coating reduces visible smudges
- Multi-touch function stays fully intact
- No impact on the device's factory water resistance
For the One2Track Connect NEXT we only offer film protectors, since the curved display can't accommodate rigid tempered glass.
Tempered glass with 9H hardness generally offers strong impact absorption but is rigid and poorly suited to curved surfaces. Film protectors are thinner, flexible, and conform to the device's contour.
- Only flexible film protectors are available for this device
- Choose between clear or matte/anti-glare finishes
- Matte films cut down reflections, clear films maximise brightness
Tempered glass is better for drop protection, while a matte film like upscreen Reflection Shield Matt Schutzfolien focuses on glare reduction and flexibility.
Tempered glass is rigid and better suited for absorbing impact from drops.
A matte film such as upscreen Reflection Shield Matt Schutzfolien is thinner and reduces reflections more effectively.
For office or indoor lighting conditions, the matte film often offers more visual comfort.
Yes, the matte surface visibly lowers reflections.
The matte finish of upscreen Reflection Shield Matt Schutzfolien diffuses incoming light.
This helps reduce glare and reflections on the screen.
Under bright lighting, the display appears calmer and easier to read.
Yes, we ship worldwide. Shipping is even free to many European countries like the UK, France, and Switzerland.
If you are ordering to a country not on our free shipping list, the specific shipping costs will be shown transparently in the shopping cart.
Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.
We process your order within 24 hours on working days.
Typical delivery times:
- UK, Austria, Switzerland: 2-4 working days
- Germany: 1-3 working days
- France, Italy, Spain: 2-5 working days
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