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Frequently Asked Questions
English version of Schutzfolien sind flexibel, Glasfolien sind steifer.
English version of
Im Vergleich zu Glasfolien sind Schutzfolien wie BROTECT Flex Matt Full-Screen Folien deutlich flexibler. Glasfolien bieten mehr Schutz bei Stürzen, während Schutzfolien vor allem Kratzer abhalten und sich besser an Kanten anpassen.
Clean the screen carefully and smooth the film down slowly from one side.
Ensure the display is free from dust and grease before installation.
- Use a microfiber cloth.
- Align the film precisely.
- Apply from one edge.
- Push air outward with a card.
The silicone adhesive allows clean positioning and residue-free removal.
upscreen Hybrid Glas Panzer-Folien sits between film and glass: scratch-resistant like glass, yet noticeably more flexible.
Tempered glass protectors are often the go-to choice when drop and impact protection on the go matters most, because they are stiffer.
upscreen Hybrid Glas Panzer-Folien is a glass film with a hard surface (9H) but a more flexible build. That can be useful if you want something thinner and more adaptable.
Classic PET/TPU films are the most flexible and good for scratch protection, but typically offer less impact protection than glass-based options.
Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.
We process your order within 24 hours on working days.
Typical delivery times:
- UK, Austria, Switzerland: 2-4 working days
- Germany: 1-3 working days
- France, Italy, Spain: 2-5 working days
Yes, we ship worldwide. Shipping is even free to many European countries like the UK, France, and Italy.
If you are ordering to a country not on our free shipping list, the specific shipping costs will be shown transparently in the shopping cart.
For packages, you will receive a tracking link via email. Smaller orders are often sent without tracking, but we will still notify you when they ship. Please check your shipping confirmation for details.
Whether tracking is available depends on the shipping method and size of your order:
- With Tracking: For standard packages, you will automatically receive a tracking number via email as soon as the goods leave our warehouse. You can also find the link in your customer account.
- Without Tracking: Smaller orders are often shipped as letters or small parcels. Tracking is not available for these, but we will still inform you via email once your order is on its way.
You can see which shipping method was used directly in your shipping confirmation.
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