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Frequently Asked Questions
They are made of flexible plastic.
upscreen Bacteria Shield screen protectors are made from flexible plastic material. The coated surface improves durability and makes regular cleaning easier.
Protector films are typically made from PET (polyester) or TPU (thermoplastic polyurethane).
PET is a clear polyester material that is dimensionally stable and forms a smooth surface. It is commonly used for thin, transparent films.
TPU is an elastic thermoplastic polyurethane. It is more flexible than PET and can partially level out minor surface marks thanks to its material elasticity (self-healing).
Depending on the version, the top layer may include a coating to reduce fingerprints and make cleaning easier.
Privacy filters protect viewing angles, glass focuses on impact protection.
A privacy filter like the upscreen Spy Shield Blickschutz-Filter reduces side visibility and protects against scratches.
Glass foils are stiffer and mainly protect against drops but do not offer privacy.
Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.
We process your order within 24 hours on working days.
Typical delivery times:
- UK, Austria, Switzerland: 2-4 working days
- Germany: 1-3 working days
- France, Italy, Spain: 2-5 working days
Clean the display thoroughly, align the film exactly, and smooth it out with a card.
It's best to use a dust-free room like the bathroom. A credit card wrapped in a cloth makes an ideal squeegee.
Also check out our installation video.
For packages, you will receive a tracking link via email. Smaller orders are often sent without tracking, but we will still notify you when they ship. Please check your shipping confirmation for details.
Whether tracking is available depends on the shipping method and size of your order:
- With Tracking: For standard packages, you will automatically receive a tracking number via email as soon as the goods leave our warehouse. You can also find the link in your customer account.
- Without Tracking: Smaller orders are often shipped as letters or small parcels. Tracking is not available for these, but we will still inform you via email once your order is on its way.
You can see which shipping method was used directly in your shipping confirmation.
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