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Frequently Asked Questions
A clean surface is essential.
Clean the display thoroughly and apply the BROTECT AirGlass Glas Panzer-Folie in a dust-free environment. Align it carefully and press it down from the center outward to avoid air bubbles.
For impact protection, glass is often the sturdier choice.
Overview:
- Glass: rigid surface, good for drops.
- Film: thin and flexible, good against scratches.
- Privacy: reduces side viewing.
Glas Panzer-Folien belong to the glass category and provide a solid protective layer.
For drop protection, glass is often the first choice; upscreen Spy Shield Sichtschutz-Folien is a film and is mainly about privacy, flexibility, and everyday scratch protection.
It depends on your priority:
- On the go: Glass protectors are often better if you want more impact/drop protection.
- Everyday flexibility: Films are thin, conform well to edges, and protect against scratches.
- Privacy: upscreen Spy Shield Sichtschutz-Folien belongs to specialty films because the focus is side-view privacy.
If privacy matters more than maximum impact resistance, upscreen Spy Shield Sichtschutz-Folien is typically the better fit than standard glass.
Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.
We process your order within 24 hours on working days.
Typical delivery times:
- UK, Austria, Switzerland: 2-4 working days
- Germany: 1-3 working days
- France, Italy, Spain: 2-5 working days
Yes, we ship worldwide. Shipping is even free to many European countries like the UK, France, and Italy.
If you are ordering to a country not on our free shipping list, the specific shipping costs will be shown transparently in the shopping cart.
For packages, you will receive a tracking link via email. Smaller orders are often sent without tracking, but we will still notify you when they ship. Please check your shipping confirmation for details.
Whether tracking is available depends on the shipping method and size of your order:
- With Tracking: For standard packages, you will automatically receive a tracking number via email as soon as the goods leave our warehouse. You can also find the link in your customer account.
- Without Tracking: Smaller orders are often shipped as letters or small parcels. Tracking is not available for these, but we will still inform you via email once your order is on its way.
You can see which shipping method was used directly in your shipping confirmation.
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