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Frequently Asked Questions
Clean the screen, align the film, then press it down slowly from the center outward to push air out.
For a clean, bubble-free application of upsceen Scratch Shield Schutzfolien:
- Wash your hands and work in a low-dust area
- Clean the surface thoroughly with a microfiber cloth
- Align the film, start at one edge, and lower it slowly
- Push air out from the center to the edges using a card or your finger
Small bubbles often disappear after a short time once the film has fully settled.
It is made of a flexible film with a hard surface.
BROTECT AirGlass Glas Panzer-Folie is made from a flexible base material with a hard surface coating. The surface reaches a 9H hardness and has a smooth, glass-like feel.
Usually not—protector films are very thin and designed for normal touch operation.
Protector films are engineered to be very thin so touch detection remains reliable.
What matters most is a clean, bubble-free install: trapped air or dust can cause local issues, not the film material itself.
Many films also use a smooth top coating so your finger glides similarly to the bare screen.
Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.
We process your order within 24 hours on working days.
Typical delivery times:
- UK, Austria, Switzerland: 2-4 working days
- Germany: 1-3 working days
- France, Italy, Spain: 2-5 working days
Clean the display thoroughly, align the film exactly, and smooth it out with a card.
It's best to use a dust-free room like the bathroom. A credit card wrapped in a cloth makes an ideal squeegee.
Also check out our installation video.
For packages, you will receive a tracking link via email. Smaller orders are often sent without tracking, but we will still notify you when they ship. Please check your shipping confirmation for details.
Whether tracking is available depends on the shipping method and size of your order:
- With Tracking: For standard packages, you will automatically receive a tracking number via email as soon as the goods leave our warehouse. You can also find the link in your customer account.
- Without Tracking: Smaller orders are often shipped as letters or small parcels. Tracking is not available for these, but we will still inform you via email once your order is on its way.
You can see which shipping method was used directly in your shipping confirmation.
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