Secure & trusted payment options
Frequently Asked Questions
For drop protection, glass is often the first choice; upscreen Spy Shield Sichtschutz-Folien is a film and is mainly about privacy, flexibility, and everyday scratch protection.
It depends on your priority:
- On the go: Glass protectors are often better if you want more impact/drop protection.
- Everyday flexibility: Films are thin, conform well to edges, and protect against scratches.
- Privacy: upscreen Spy Shield Sichtschutz-Folien belongs to specialty films because the focus is side-view privacy.
If privacy matters more than maximum impact resistance, upscreen Spy Shield Sichtschutz-Folien is typically the better fit than standard glass.
No, the surface is smooth and touch input typically feels the same.
Touch input with BROTECT Flex Full-Screen Folien is typically unchanged.
- Smooth surface: swipes and taps feel natural
- Clear look: content stays easy to see
- Self-healing surface: fine marks can become less noticeable over time
A clean, well-aligned installation helps the film lie flat for the best feel.
No, touch input works normally.
The surface is designed so that touch inputs remain precise. Swiping and tapping feel natural.
Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.
We process your order within 24 hours on working days.
Typical delivery times:
- UK, Austria, Switzerland: 2-4 working days
- Germany: 1-3 working days
- France, Italy, Spain: 2-5 working days
Clean the display thoroughly, align the film exactly, and smooth it out with a card.
It's best to use a dust-free room like the bathroom. A credit card wrapped in a cloth makes an ideal squeegee.
Also check out our installation video.
For packages, you will receive a tracking link via email. Smaller orders are often sent without tracking, but we will still notify you when they ship. Please check your shipping confirmation for details.
Whether tracking is available depends on the shipping method and size of your order:
- With Tracking: For standard packages, you will automatically receive a tracking number via email as soon as the goods leave our warehouse. You can also find the link in your customer account.
- Without Tracking: Smaller orders are often shipped as letters or small parcels. Tracking is not available for these, but we will still inform you via email once your order is on its way.
You can see which shipping method was used directly in your shipping confirmation.
GBP
Deutsch
Français
Italiano
Español