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Frequently Asked Questions
Clean the screen and apply slowly.
Clean the screen thoroughly and work in a low-dust environment.
- Align the filter carefully
- Apply from one side
- Push air outwards
They reduce bacteria on the surface.
upscreen Bacteria Shield screen protectors are films with a specially treated surface. This surface helps reduce bacteria during daily use while still protecting the display from scratches.
No, touch response remains the same.
upscreen Bacteria Shield screen protectors are designed to preserve normal touch sensitivity. Gestures and inputs are registered accurately without noticeable changes.
Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.
We process your order within 24 hours on working days.
Typical delivery times:
- UK, Austria, Switzerland: 2-4 working days
- Germany: 1-3 working days
- France, Italy, Spain: 2-5 working days
Clean the display thoroughly, align the film exactly, and smooth it out with a card.
It's best to use a dust-free room like the bathroom. A credit card wrapped in a cloth makes an ideal squeegee.
Also check out our installation video.
For packages, you will receive a tracking link via email. Smaller orders are often sent without tracking, but we will still notify you when they ship. Please check your shipping confirmation for details.
Whether tracking is available depends on the shipping method and size of your order:
- With Tracking: For standard packages, you will automatically receive a tracking number via email as soon as the goods leave our warehouse. You can also find the link in your customer account.
- Without Tracking: Smaller orders are often shipped as letters or small parcels. Tracking is not available for these, but we will still inform you via email once your order is on its way.
You can see which shipping method was used directly in your shipping confirmation.
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