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Frequently Asked Questions
For drop protection, tempered glass is usually stronger; a protector film is ultra-thin, flexible, and excellent for everyday scratch reduction.
If your main priority is protection from impacts and drops, tempered glass often has an advantage due to its rigidity (commonly rated up to 9H).
A protector film (PET/TPU) is very thin and flexible. It reliably reduces scratches, adheres well around edges and slight curves, and typically keeps touch response natural.
Privacy or matte options are separate surface types with specific effects, while clear films focus on a natural, transparent look.
They focus on hygiene rather than impact protection.
upscreen Bacteria Shield screen protectors are thin and flexible with a focus on hygiene. Glass protectors are more rigid and mainly designed for impact protection.
No, touch input works normally.
The surface is designed so that touch inputs remain precise. Swiping and tapping feel natural.
Delivery takes 2-4 days to the UK, and usually 2-5 days to other European countries. Worldwide shipping times vary.
We process your order within 24 hours on working days.
Typical delivery times:
- UK, Austria, Switzerland: 2-4 working days
- Germany: 1-3 working days
- France, Italy, Spain: 2-5 working days
Clean the display thoroughly, align the film exactly, and smooth it out with a card.
It's best to use a dust-free room like the bathroom. A credit card wrapped in a cloth makes an ideal squeegee.
Also check out our installation video.
Yes, once your order is dispatched, you will receive a tracking number via email. You can also find it in your customer account.
You can use the tracking number to check the status of your shipment at any time. We send the tracking link directly in the shipping confirmation.
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